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All the Arts Organisations agreed on the following objectives. To deliver a best practice model to manage Information Systems and Technology. To help Arts Organisations to get started on a controlled automations programme. To build a network of Arts Organisations interested in benefiting from and sharing best practice. To provide an efficient and effective outlet for the Arts Panel to share its expertise more widely.

As a result, a first workshop was held on 28th April 2004 which concentrated on IT Governance, Environment Management, and Configuration Management with breakout sessions to discuss the relevant topics.

This was followed up with the 28th September 2004 workshop on Project Management, Change Management and Data Integrity and Security.

The fourth workshop held on 2nd December 2004 covered Risk Management, Box Office and CRM, and Management of IT systems.

The next workshop on 3rd March 2005 covered IT Legislation, Incident Management and Voice over IP. The June workshop covered Negotiating with Suppliers and IST Responsibilities, and the September workshop covered Problem Management, Wireless Networking, Budgeting for IT with Case Studies on Service Availability. 

The next workshop on 1st December 2005 covered topics such as Box Office systems, how to select systems, total cost of ownership, joint marketing initiatives and audience data analysis/marketing packages.

The first workshop of 2006 explored how technology can enhance arts marketing and audience development in 2012 with respect to the London bid for the Olympics especially:

                    - Investigating opportunities for arts organisations large and small to play a collaborative
	role in the 2012 experience by looking at what has happened at recent comparable
	sports events

                    - Looking at how IT, especially collaborative IT between arts organisations, could help
	awareness, marketing and box-office for arts events, and also help venue and artist
	management for rehearsals and performances                    - 

The December 2006 workshop was on Mission Models Money.

 Mission Models Money (www.missionmodelsmoney.org.uk) is a high-profile independent action research programme and campaign for change within the arts and cultural sector. Now in its third phase of activity, MMM uses seven principal issues in its investigation as to how to best develop mission-led, financially and organisationally sustainable arts organisations, one of which is asking how we can better engage with the changing demographic, social and technological environment. The keynote speaker was Vernon Ellis, international chairman of Accenture, chairman of English National Opera and chairman of MMM.      ( See also www.internationalfuturesforum.com) 

The March 2007 workshop was held at the New Tate and covered Web 2.0 including

• A joint presentation by Tate and BT telling the story of Tate Online with Paul Simon, Head of Commercial Sponsorship, BT Group Marketing and Brand; John Stack, Online Editor, Tate and Martin Barden, Head of Membership & Ticketing Services, Tate.
• Tom Hopkins, Managing Director, VCCP Digital talked about how private sector organisations are exploiting Web 2.0 trends - and the lessons from this for arts companies.
• IT4Arts presented research into arts content on Web 2.0 sites such as MySpace and YouTube, and reviewed some of the leading global arts websites.

In addition, members of the programme demonstrated some of the latest ideas incorporated into their own web sites.

The June 2007 workshop repeated the June 2006 workshop, where we held our first workshop to reflect on the progress IT4Arts had made since its formation three years before and to set the direction for the future.

This event was rated as very successful and guided by your feedback on what matters to you, our focus has moved from managing IT to how arts organisations can thrive efficiently and effectively though the application of IT (capacity building, as the jargon has it).
The input would be used to directly affect the programme of events we will hold in the future and the range of other activities we undertake.

To that end we sought your advice on the following:

• What went well in the past year and what could we improve.

• Hot topics to research and workshop, including the Olympic Arts Portal.

• How to build our community of people who make arts organisations thrive by applying IT

• Topics for advocacy within your arts organisations, with IT vendors and with the other bodies who are building the capacity of the UK arts sector

• Organisational development of IT4Arts – new recruits, press and publicity, setting up an advisory group, new venues and workshops patterns 

The October 2007 workshop was held at the Wigmore Hall and covered use of FaceBook, Myspace, YouTube, Flickr and Second Life, with the NT, ENO, LSO and IBM sharing their experiences. The highlight was the Royal Liverpool Philharmonic Orchestra giving their experience of running a concert in Second Life.

		The January 2008 workshop was held at the ENO and covered Accessibility with presentations from Shape, Headscape, IBM, RNID and GRAEAE, with a demonstration of CAMTASIA from Russell Stannard of Westminster University.
Martin Black, IT4Arts Chair introducing the programme at the ENO

HOME   WCIT ARTS PANEL   Introduction   Programme   Future Events   BEST PRACTICE           Overview/Structure   5 key dimensions   Expected Benefits     RECENT WORKSHOPS   WCIT PUBLICATIONS Leading the Way to IT Success   JOIN IT4ARTS   USEFUL LINKS   MEMBERS AREA   CONTACT US

The   October 2008 sesion was held at the Foundling Museum and the topic was web teams, web tools and web suppliers. Brian Healy of Tincan, web developers for the National Theatre, ICA and The Place,  explained how the latest websites work, from the absolute basics of what a content management system is and how you use it, through integrating rich media, e-ticketing and other e-commerce applications, to building in talkboards, wikis, blogs and even e-roleplay.  Harold Raitt, who was such a hit in the speed dating at the Royal Albert Hall workshop,  then deconstructed the National Theatre’s Discovery website, to show how it was all put together from a content manager’s perspective. Next there were be three mini-sessions, with Chris O’Brien from the Royal Shakespeare Company weighing up which department should hold your web budget and in-house web skills, Jo Johnson from the London Symphony Orchestra examining which skills and resources to have in-house and which to buy in as needed, and Adam Burstow saying how to select a web development company. His day job is IT Director of a large company in the commercial world, so he has in-depth experience of evaluating suppliers, and through the Arts Panel of the IT Livery Company he has helped an arts organisation select its web developer. And finally Rachel Coldicutt and Keith Bursnall  inspired us with the inside story of the project which created the new Royal Opera House website.     Register Here       EC2Please note the agenda may change without notice. The workshop is free to members of the IT4Arts programme, but you will need to pre-register Future dates are : Thursday 4th December 2008 Thursday 22nd January 2009 Thursday 5th March 2009 Thursday 11th June 2009

 

 

The March 2008 workshop held at the Royal Albert Hall was the first IT4Arts workshop aimed at the Arts Education Department, and covered how Arts Organisations are leveraging IT to engage learners.

The keynote speaker was John Leighfield CBE, chairman of RM plc, the leading provider of IT to schools, (and a past Master of the Information Technologists’ Livery Company), guiding us through the changing landscape of IT in schools. Then came a technology speed dating session! We (literally)  raced between Southbank Centre’s Operation Soapbox, the Wallace Collection’s E-learning/Shooting Buildings, the National Theatre’s material for learners about His Dark Materials, the Philharmonia’s Sound Exchange and 10 to 1 Productions’ way of visualising music. There was also an in-depth session on Dulwich Picture Gallery’s DiGIT to explore pictures, and Andy Rogers of Lightmaker told us in which direction things could be going.

HOME   WCIT ARTS PANEL   Introduction   Programme   Future Events   BEST PRACTICE           Overview/Structure   5 key dimensions   Expected Benefits     RECENT WORKSHOPS   WCIT PUBLICATIONS Leading the Way to IT Success   JOIN IT4ARTS   USEFUL LINKS   MEMBERS AREA   CONTACT US

Next workshop: The October 2008 session was heldat the Foundling Museum,  was web teams, web tools and web suppliers. Brian Healy of Tincan, web developers for the National Theatre, ICA and The Place,  explained how the latest websites work, from the absolute basics of what a content management system is and how you use it, through integrating rich media, e-ticketing and other e-commerce applications, to building in talkboards, wikis, blogs and even e-roleplay.  Harold Raitt, who was such a hit in the speed dating at the Royal Albert Hall workshop, then deconstructed the National Theatre’s Discovery website, and show how it was all put together from a content manager’s perspective. Next there were three mini-sessions, with Chris O’Brien from the Royal Shakespeare Company weighing up which department should hold your web budget and in-house web skills, Jo Johnson from the London Symphony Orchestra examining which skills and resources to have in-house and which to buy in as needed, and Adam Burstow saying how to select a web development company. His day job is IT Director of a large company in the commercial world, so he has in-depth experience of evaluating suppliers, and through the Arts Panel of the IT Livery Company he has helped an arts organisation select its web developer. And finally Rachel Coldicutt and Keith Bursnall  inspired us with the inside story of the project which created the new Royal Opera House website.   Given that list of speakers, was this workshop just for the big arts organisations? Absolutely not. It was the trickle-down effect in action. Learning from their mistakes! Learning from their successes! There were plenty of breakout sessions and coffee breaks to compare ideas with the other participants, too.   Register Here       EC2Please note the agenda may change without notice. The workshop is free to members of the IT4Arts programme, but you will need to pre-register Future dates are : Thursday 4th December 2008 Thursday 22nd January 2009 Thursday 5th March 2009 Thursday 11th June 2009

 

 

Future workshops are now being arranged, designed to build up and to improve the level of knowledge of IT within any Arts Organisation.

The workshops will also act as a networking forum for Arts Organisations to exchange ideas and practical experiences.

Topics covered so far include:

 

Accessibility Budgeting for IT Change Management Configuration Management CRM and Box Office Environment Management Governance Incident Management Information Security IST Responsibilities IT Legislation IT in the Arts Education Dept Mission Models Money Negotiating with Suppliers Problem Management Project Management Risk Management Service Availability Web 2.0 Voice over IP Wireless Networking

with Case Studies from the ETO, the Royal Academy of Arts, the Wales Millenium Centre, the Young Vic, NT, ENO, LSO, Royal Liverpool Philharmonic etc and demonstrations on Raiser's Edge, Tessitura and CAMTASIA.

Speakers have included Clare Goddard. Roger Tomlinson, Michael Lynch, Mark Elliott, Amanda Harcourt , John Leighfield and Vernon Ellis.